Managing Alert Preferences
Customize how and when you receive alerts
Alert Channels
Provisio can send alerts through multiple channels:
Receive alerts directly in your inbox. Best for important deadlines you don't want to miss.
Push Notifications
Get instant alerts on your mobile device through the Provisio app. Great for time-sensitive reminders.
In-App Notifications
See alerts when you log into Provisio. Check your notification center for recent activity.
Customizing Alert Timing
For each type of deadline, you can customize when alerts are sent:
- Advance notice period — How far ahead to start receiving reminders (7, 14, 30, 60, or 90 days)
- Reminder frequency — How often to repeat reminders as the deadline approaches
- Final reminder — When to send the last reminder before a deadline
Quiet Hours
Set quiet hours to prevent notifications during specific times. Go to Settings → Notifications → Quiet Hours to configure when you don't want to be disturbed. Urgent alerts can still break through if you choose.
Per-Document Settings
You can also customize alerts for individual documents:
- Open the document you want to customize
- Find the obligations or deadlines section
- Click on a specific obligation to adjust its alert settings
- Choose custom timing or mute alerts for that item
This is useful when you want different reminder schedules for different types of obligations.