Privacy Policy

Last updated: January 2, 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account information (name, email address)
  • Documents you upload for analysis
  • Payment information (processed securely by our payment provider)
  • Communications with our support team

2. How We Use Your Information

Your information is used to:

  • Provide document analysis and monitoring services
  • Send important notifications about your documents
  • Improve our AI analysis capabilities
  • Process payments and maintain your account
  • Respond to your support requests

3. Document Security

Your documents are encrypted at rest and in transit using 256-bit AES encryption. We implement strict access controls and regularly audit our security practices. Documents are processed securely and you maintain full ownership of your content.

4. Data Retention

We retain your documents and account data for as long as your account is active. Upon account deletion, your documents are permanently removed within 30 days. Some information may be retained longer for legal or compliance purposes.

5. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your documents at any time
  • Opt out of marketing communications

6. Contact Us

For privacy-related inquiries, contact us at privacy@provisio.app